FAQ
Collapsible content
How Does OzoFreshen Remove Pet Smells From My Home?
OzoFreshen uses UV-C Molecular Neutralization Technology™ to clean the air. It sends out a safe UV-C light that breaks down odor particles like ammonia, pet urine, and bacteria before they spread or stick to surfaces.
Is OzoFreshen Safe To Use Around Pets And Family?
Yes. The UV-C light is carefully controlled to be safe for daily use around pets and people. You can leave it running in any room without worry.
How Long Does It Take To Notice Results?
Most people notice fresher air within 24 hours. Strong pet smells may take a few days to fully clear as the device keeps working.
Where Should I Place OzoFreshen For The Best Results?
Place it near problem areas like litter boxes, pet beds, carpets or rooms where smells build up. It works best where the odor is strongest.
Do I Need To Replace Filters Or Buy Refills?
No. OzoFreshen does not use filters or refills. There are no ongoing costs or parts to replace.
What Types Of Smells Does OzoFreshen Remove?
OzoFreshen targets pet smells like urine, litter box odor, wet dog smell, plus airborne particles like VOCs, mold spores, and odor-causing bacteria.
How Often Do I Need To Charge The Device?
One charge lasts for weeks. Just recharge when needed and keep it running for constant odor control.
How long does delivery take?
Orders to the United States arrive within 7–13 business days, and other countries within 10–15 business days, including processing. You will receive a tracking number by email once your order ships.
What if my item arrives damaged or incorrect?
Contact us through our Contact page with your order number, a short description and clear photos. Once approved, we send a replacement or a full refund and cover the return shipping. Change-of-mind returns are not accepted.